bünky provides a 30-day return window from the day of delivery for unopened or defective products. For sanitary reason, returns are not available for our teething products unless they are defective. If you are unhappy with your purchase for any reason, you will be eligible for a full refund only if the item is unused or defective. If the returned item has been opened and used, we reserve the right to refuse a refund. If you have simply changed your mind, you may return the items for a refund; a 20% restocking fee will be deducted from your refund. We are not responsible for return shipping fee if you have changed your mind.
Proof of purchase is required for refund or replacement.
We hope you love the products as much as we do. Should you have any questions regarding returns, please send us an email at firstname.lastname@example.org and we will do our best to assist you.